Our Commitment to our Guests

COVID-19

We are closely monitoring the Centers for Disease Control and Prevention and World Health Organization’s statements regarding the novel coronavirus (COVID-19) cases and following guidelines from these agencies and the local health departments.

The wellbeing of our guests and team members is of the utmost importance.

Soap Bars
Washing Hands

Our Commitment to Cleanliness

We take standards for hygiene and cleanliness very seriously and are taking additional steps to ensure the safety of our guests and team members. Our health and safety measures include the following:
 

  • Compliance with all minimum province and local guidelines related to COVID-19

  • All team members have been trained on our new protocols

  • Utilization of approved cleaning & disinfecting agents that kill the COVID-19 virus

  • Face coverings required as part of uniforms for all team members

  • Hand Sanitizer Stations at high traffic guest touch points

  • Elimination and/or offering alternative options for any shared-use items that can’t be cleaned after guest use

  • Limiting team member room entry during stay (housekeeping)

Face Coverings

Facial coverings must be worn by all persons, other than those specifically exempted, during your stay, including entering, exiting, and otherwise moving around within the public areas of the property. Facial coverings must be worn by all persons in public places where social distancing is not possible or not being practiced. 

 

We ask that anyone who feels unwell or has been in recent contact with someone with COVID-19 postpone their travel for the safety of other guests and our team members.

Outdoor Portrait with Mask